Payment Methods

How can I pay with PayPal?

You can connect your PayPal, credit card, debit card, or bank account to PayPal for purchasing products. After submitting an order, you will be redirected to PayPal to complete the transaction.

1. Log into your PayPal account or use Credit Card Express;
2. Enter your card details and the order will be shipped to your PayPal address. Then click “Submit”;
3. Your payment will be processed immediately.

NOTE: Your order will be shipped to your PayPal address. Please ensure that it is correct and complete.

How can I pay for my order with credit\debit card?

You can use any of the payment types listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:

Please note that sopula does not collect your credit/debit card number or personal information when you make a payment. We also take fraud very seriously too, so all credit and debit card holders are subject to validation and authorisation by both us and the card issuer. To better protect our customers when making online payments by card you may be presented with 3D secure security measures when paying. This is dependent on your bank issuer and may require you to enter a password or get a security code via email or phone, or the bank issuer requires additional interaction, either through fingerprint, two-factor authentication, or similar methods based on authentication factors. For more questions regarding the authentication, please consult your card-issuing bank for information.

My payment was declined when using with credit\debit card, what should I do?

  1. Place your order again

If your payment has been declined, then you'll need to place your order again. We're not able to reinstate an order once the payment has been declined.

  1. Make the relevant checks

To help ensure your order is not declined when placing a new order we suggest checking the following:

Check the card details on your to make sure the information is correct, e.g. the expiry date .

Make sure you enter the security code correctly - that's the three digit number on the back of your card.

Your card issuer may have declined your payment - as they don't tell us the reason for this, it's best to check with them or contact your bank.

If you've checked all of the above, try paying with another card or another payment method.

  1. Next steps

If your payment has been declined through the 3D secure security measures you’ll need to contact your bank for further information.

Whereas, if you've received an error message, please contact us with as many details as you can about the issue - including the error messages you receive, and we'll try to resolve it as soon as we can.

HOW DO I USE KLARNA?

Pop your must-have pieces into your basket and head to checkout as usual.

Order multiple sizes to make sure you get that perfect fit in one go.

Choose your payment plan

Different payment plans may be shown depending on the purchase amount and credit score.

Complete your checkout

The amount will be charged based on the payment plan you chose.

Does Klarna Affect My Credit Score?

When you use Klarna to split your purchase into 4 interest-free payments, we run a soft credit check. It won’t affect your score, it just helps us confirm that you pay your bills on time.

LEARN MORE ABOUT KLARNA

Klarna is on a mission to reshape shopping, by elevating the entire shopping experience from browsing to owning. We do this by giving you the benefits of convenience, perks and inspiration.Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. We have 3,500 employees across 17 countries, and are leading the way for alternative payments by serving 90 million consumers and 250,000 retailer’s payment solutions.

https://www.klarna.com/international/about-us/.